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Delivery

At present, shipment is only within Australia.

Items not including print are generally dispatched within 1-2 business days after payment is cleared.

Items including print are generally dispatched within 5-7 days after payment is cleared and artwork is approved.

Delivery usually takes approximately 1~3 business days.

Buyers will be able to trace the delivery online during the entire shipment with a unique tracking number.

Buyers have the full responsibility to provide us with the correct delivery address on checkout page before payment. Any changes of address after checkout will not be considered as valid. EZBanner Pty Ltd is not liable for any delay, losses and/or damage of items due to changes of delivery address after checkout, or mistakes made by buyers.

Re-delivery fee will be charged on buyers for item that is undeliverable and/or returned to EZBanner Online due to incorrect delivery address or unsuccessful delivery. Items will only be delivered during normal business hours (9am to 5pm) on weekdays. Delivery is not available on weekends, public holidays or after business hours.

 
 

Return

Returns accepted within: 5 Days after receiving items;

Refund given via Paypal or Bank Transfer, depending on the payment method being used previously;

Return postage paid by buyer;

Postage and Handling may not be refundable if full refund is required

When you receive your product and inspect for any damage. Check all components and parts immediately upon arrival of your delivery. On occasion products have been damaged during transport. Seller must be notified immediately. We request that photos of the damaged goods and packaging be provided (if at all possible).We are required to file a claim for shipping damage within five (5) days, if we are not notified within this period all damage becomes the customers responsibility.

 

 
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